Synopsis
Your easy-to-follow guide to the world's leading cloud-based CRM software
Salesforce gives your business an edge in tracking relationships and managing sales, marketing, customer service, and support operations. Salesforce For Dummies help you take advantage of key platform functionality and focus on making the most of its many features. Learn best practices to determine the right configuration to suit your business needs, and how to use apps, build widgets, and configure features to personalize your system for your business. Explore prospecting for leads, managing accounts, maintaining contacts, tracking products, calculating forecasts, and monitoring each customer's service and support interactions with your business. Collaborate with colleagues by sharing information across a 360-degree view of all customer interactions, enhance your online marketing, gain real-time visibility into sales, and close deals faster.
- Get started with configuring Salesforce and set up the apps that your business needs
- Discover the latest updates to Salesforce, including Flow Builder, Lightning, and Einstein
- Improve business performance with reporting insights, collaborative communication features, and integrated sales and marketing processes
- Find new ways to improve productivity and reduce administration time
Salesforce For Dummies is the fully updated, best-selling guide that helps new and existing users get up to speed with the world's top CRM.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l?auteur
Liz Kao has played both in-house and consultant roles at Salesforce. As a consultant and a member of Salesforce's Professional Services team, Liz implemented dozens of CRM solutions and built numerous AppExchange apps. Jon Paz is a Salesforce consultant who has worked with enterprise clients to deliver world-class solutions to perplexing business challenges.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Salesforce For Dummies (For Dummies: Learning Made Easy)
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For Dummies, 2024
ISBN 10 : 1394231660
ISBN 13 : 9781394231669
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Salesforce for Dummies
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ISBN 10 : 1394231660
ISBN 13 : 9781394231669
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ISBN 10 : 1394231660
ISBN 13 : 9781394231669
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ISBN 10 : 1394231660
ISBN 13 : 9781394231669
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