How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People - Couverture souple
Synopsis
Learn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations and keep your cool. By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. This 6th edition of the bestselling Dealing with Difficult People features practical exercises, useful templates and top tips you need to get the best out of the worst, including how to deal with difficult customers, dealing with difficult people in the digital sphere, advice on beating bullies at their own game and how to deal with a boss who drives you barmy. The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.
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À propos de l?auteur
Roy Lilley is an established writer, broadcaster and commentator on health and social issues, speaking at conferences and seminars throughout the UK and overseas. He is a former NHS Trust Chairman and writes for The Guardian, The Sunday Times, The Daily Telegraph and other national papers and management magazines.
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How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People (Creating Success series)
Edité par
Kogan Page, 2025
ISBN 10 : 1398621609
ISBN 13 : 9781398621602
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paperback. Etat : Fine. Clean Pages. Proceeds benefit the Pima County Public Library system, which serves Tucson and southern Arizona. N° de réf. du vendeur mon0000000820
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How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People (Creating Success)
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Etat : New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books! N° de réf. du vendeur OTF-S-9781398621602
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How to Deal With Difficult People : Fast, Effective Strategies for Handling Problem People
Edité par
Kogan Page, 2025
ISBN 10 : 1398621609
ISBN 13 : 9781398621602
Ancien ou d'occasion
Couverture souple
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Etat : As New. Unread book in perfect condition. N° de réf. du vendeur 48315136
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How to Deal With Difficult People : Fast, Effective Strategies for Handling Problem People
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Etat : New. N° de réf. du vendeur 48315136-n
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How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People (Paperback or Softback)
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Kogan Page 5/27/2025, 2025
ISBN 10 : 1398621609
ISBN 13 : 9781398621602
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Paperback or Softback. Etat : New. How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People. Book. N° de réf. du vendeur BBS-9781398621602
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How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People (Creating Success series)
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Etat : New. N° de réf. du vendeur I-9781398621602
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How to Deal with Difficult People
Vendeur : Rarewaves.com USA, London, LONDO, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : New. Some people make work harder than it needs to be - but you don't have to let them. Learn how to handle anyone with calm, confidence and control.From pushy bosses to negative colleagues and demanding customers, difficult behaviour can throw you off balance. But when you know what drives people to act the way they do, you can turn conflict into cooperation.Dealing with Difficult People shows you how to manage bullies, manipulators and complainers with practical techniques and real-life examples. Updated for today's workplaces, this sixth edition by Roy Lilley helps you defuse tension, stay professional and get the best out of even the toughest personalities. N° de réf. du vendeur LU-9781398621602
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How to Deal with Difficult People
Vendeur : Rarewaves USA, OSWEGO, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : New. Some people make work harder than it needs to be - but you don't have to let them. Learn how to handle anyone with calm, confidence and control.From pushy bosses to negative colleagues and demanding customers, difficult behaviour can throw you off balance. But when you know what drives people to act the way they do, you can turn conflict into cooperation.Dealing with Difficult People shows you how to manage bullies, manipulators and complainers with practical techniques and real-life examples. Updated for today's workplaces, this sixth edition by Roy Lilley helps you defuse tension, stay professional and get the best out of even the toughest personalities. N° de réf. du vendeur LU-9781398621602
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How to Deal with Difficult People (Paperback)
Vendeur : Grand Eagle Retail, Bensenville, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : new. Paperback. Learn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations and keep your cool. By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. This 6th edition of the bestselling Dealing with Difficult People features practical exercises, useful templates and top tips you need to get the best out of the worst, including how to deal with difficult customers, dealing with difficult people in the digital sphere, advice on beating bullies at their own game and how to deal with a boss who drives you barmy. The Creating Success series of books. Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career. Gain essential skills for career development with this pocket guide to handling the hardest kinds of people, including tricky customers, challenging co-workers and bad bosses. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9781398621602
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How to Deal with Difficult People
Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
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PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000. N° de réf. du vendeur GB-9781398621602
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