How to Click with People: The Secret to Better Relationships in Business and in Life - Couverture rigide

Kirschner, Rick

Couverture rigide

ISBN 10 : 1401323200 ISBN 13 : 9781401323202

Editeur : Hachette Books, 2011

Synopsis

The Secret to Building Better Relationships in Business and in Life

With some people, you just click. The connection is quick and easy. Communication flows. You can tell them anything and they know just what you mean. When you connect in this way, you feel understood and accepted for who you really are. You "get" these people and they get you.

We think of this connection as an instantaneous thing, something that either happens or doesn't. Not so, says author Dr. Rick Kirschner. This connection isn't a magical phenomenon; it's a communication skill that can be learned with specific steps and techniques. Based on the author's three decades of experience as an interpersonal communication expert, How to Click with People will show you how to:

-Recognize and respond effectively to the four basic communication styles everyone uses
-Speak the same language as the person you're talking to, whether emotional or intellectual
-Connect in a digital age ruled by e-mail and social media
-Master the 7 Signals that will make you-and your ideas-click with others
-Troubleshoot the nine obstacles that could be in your way and learn how to avoid or overcome them

In the end, Kirschner argues that these skills are crucial because success has less to do with professional knowledge than with "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people." In this How to Win Friends and Influence People for the twenty-first century, he gives readers the advice and insights they need to strengthen their relationships and take charge of their future.

A propos du livre

À propos de l'auteur

Dr. Rick Kirschner is an international bestselling author, including Dealing With People You Can't Stand: How To Bring Out the Best in People at Their Worst, Love Thy Customer, and Insider's Guide to the Art of Persuasion. Dr. Kirschner is a faculty member of the Institute for Management Studies, and an adjunct professor at Southwest College of Naturopathic Medicine.

Détails de l'édition

• Éditeur: Hachette Books
• Date d'édition: 2011
• Langue: anglais
• ISBN 10: 1401323200
• ISBN 13: 9781401323202
• Reliure: Relié
• Nombre de pages: 272
• Coordonnées du fabricant: non disponible
• Personne responsable: Label emmaus; 766798695; librairie.solidaire@label-emmaus.co; ; labelemmaus; 74 rue paul vaillant couturier; noisy le sec; 93130; France