A Survival Guide for Hotel and Motel Professionals - Couverture souple

Levine, Karen; Gelb, Alan

Couverture souple

ISBN 10 : 1401840949 ISBN 13 : 9781401840945

Editeur : Delmar Cengage Learning, 2004

Synopsis

In the fast-growing hospitality professions where staff turnover is high and competition for customer loyalty is fierce, students and professionals alike need quick access to helpful information. A Survival Guide for Hotel and Motel Professionals is a lively, easy-to-read book that is full of anecdotes and useful information for the busy student or professional. With tips from hospitality professionals on everything from organization to stress management to front of the house and back of the house challenges, this is one book busy students and professionals won't want to be without.

A propos du livre

À propos de l'auteur

Alan Gelb holds Alan Gelb holds dual master degrees in Writing and Education and is a member of Writers Guild of America and PEN International. He has written many professional and consumer works and his Survival Guides have been highly successful. Karen Levine and Alan Gelb are a husband/wife team who write many professional and consumer works. They work in conjunction with an industry professional. Their Survival Guides have been highly successful.

Détails de l'édition

• Éditeur: Delmar Cengage Learning
• Date d'édition: 2004
• Langue: anglais
• ISBN 10: 1401840949
• ISBN 13: 9781401840945
• Reliure: Broché
• Nombre de pages: 296
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible