A Guide to Becoming a Travel Professional - Couverture rigide

Rice, Susan; Todd, Ginger

Couverture rigide

ISBN 10 : 1401851770 ISBN 13 : 9781401851774

Editeur : Delmar Cengage Learning, 2003

Synopsis

Travel Perspectives: A Guide to Becoming a Travel Professional is a text that instructs students on the product of travel and how to sell it. It is a concise and descriptive "how to" manual complete with tools that help the student practice what is learned. Travel Perspectives focuses on terminology, product process and procedure, and developing the student's sales and customer service skills. Discussion points, contained throughout the text, develop understanding of the sales process and the role of customer service in attaining and retaining customers.

Détails de l'édition

• Éditeur: Delmar Cengage Learning
• Date d'édition: 2003
• Langue: anglais
• ISBN 10: 1401851770
• ISBN 13: 9781401851774
• Reliure: Relié
• Nombre de pages: 450
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible