Articles liés à Managing Change in Public Services

Managing Change in Public Services - Couverture rigide

 
9781405135481: Managing Change in Public Services
Couverture rigide
ISBN 10 : 1405135484 ISBN 13 : 9781405135481
Editeur : Wiley-Blackwell, 2006

Synopsis

This book explores the management of change to improve public service effectiveness. It breaks new ground in addressing why public service change is becoming increasingly complex to manage, how people cope with this new complexity, what implications arise for improving policy and practice, and which avenues for further research and theory-building look particularly promising.


The contributors are all leading researchers from the USA, Canada and the UK. Together they provide a synthesis of state-of-the-art thinking on the complex change process in Anglo-American contexts, policy-making for public service reform that generates managerial complexity, and practice in service organizations to improve provision. Special reference is made to education and health: the largest and most complex of the public services. The analysis has wider relevance for other public services and national contexts.


Managing Change in the Public Services is essential reading for all concerned with public service improvement - leaders and managers in service organizations, administrators, trainers, advisers and consultants who support the management of change, policy-makers and public servants, and advanced course students and academics. The book also offers general insights for the theory and practice of managing organizational and systemic change.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Mike Wallace is a Professor of Public Management at Cardiff Business School, Cardiff University. He researches the management of complex and programmatic public service change in a context of high accountability and permanent reform.


Michael Fertig is a Lecturer in Education at the University of Bath.


Eugene Schneller is a Professor at the School of Health Management and Policy, W. P. Carey School of Business, Arizona State University.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Wiley-Blackwell
Date d'édition
2006
Langue
anglais
ISBN 10 
1405135484
ISBN 13 
9781405135481
Reliure
Relié
Numéro d'édition
1
Nombre de pages
248
Éditeur
Wallace Mike, Fertig Michael, Schneller Eugene
Coordonnées du fabricant
non disponible
Personne responsable
non disponible