Deal With Difficult People: How to Cope With Tricky Situations in the Workplace - Couverture souple

 
9781408128091: Deal With Difficult People: How to Cope With Tricky Situations in the Workplace
Couverture souple
ISBN 10 : 1408128098 ISBN 13 : 9781408128091
Editeur : A & C Black Publishers Ltd, 2010

Synopsis

While we'd all like a quiet life, there are some situations that can't be ignored - a survey by Staffordshire University Business School estimated that 53% of us will be bullied at work at some point during our working life. In offices, workplace bullying is on the rise and discrimination is commonplace. Key customers are ever more demanding, won't take no for an answer and aren't afraid to tell you so.
This fully revised and updated Steps to Success title offers solutions and step-by-step advice on a wide range of contemporary issues, from how to defuse tense situations, to where to turn if you think you are being discriminated against, to stepping in to help others.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
A & C Black Publishers Ltd
Date d'édition
2010
Langue
anglais
ISBN 10 
1408128098
ISBN 13 
9781408128091
Reliure
Broché
Nombre de pages
96
Coordonnées du fabricant
non disponible
Personne responsable
WordUnited GmbH
distribution@wordunited.com

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