There are 4 million of them in the United States. They are indispensable to the success of corporations, private industry, academia, non-profit organizations, and government. Usually ignored until needed, if they work well all tasks fall perfectly into place, with deadlines met and deals closed. But if they don't work well, or if they are unavailable at a critical moment, chaos ensues and vital objectives are unachieved. No, they aren't cell phones. They are secretaries. "Working Over Time" follows Kathy Carroll's turbulent years of workplace challenges intertwining with a personal story of hardship, crisis and success. Throughout medical catastrophes, financial setbacks, and legal mine fields, her life long dream of being a writer endured. Administrative support workers will recognize and identify with both the office humor and the harsh realities depicted, from egotistical bosses to unemployment. "Working Over Time" resonates with a direct honesty and dry candor not to be found in any other book. If you are an administrative employee, "Working OverTime" speaks to you in your own language. Buy it for your friends and colleagues, but most importantly, buy it for yourself. You will see your own experiences brought to life in the pages of "Working Over Time."
Kathy Carroll has over 20 years of comprehensive office support experience. She has worked at all levels of business as a secretary, customer service representative, administrative assistant, and executive assistant. She has supported company presidents, CEOs, and other senior executives in commercial, corporate, and government positions within the retail, biotechnology, and high technology industries. She has worked independently as a freelance writer and editor and has been published in newspapers, periodicals, and on the Internet. Administrative assistance provided a living through the turbulence of health emergencies and financial crises, but being a writer has been her dream. Kathy and Pete, her husband of over 30 years, live in Southern California. They have two grown children, daughter Kristine and son Matthew.
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