Articles liés à Creating Citizen-Consumers
Synopsis
Political, popular and academic debates have swirled around the notion of citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms -staff, managers and users of public services - to explore their responses to this turn to consumerism. Focusing on health, policing and social care, it vividly brings to life the contentious and troubled relationships between government, services and users.
Creating Citizen Consumers explores a range of theoretical, political, policy and practice issues that arise in the shift towards consumerism.It draws on recent controversies about choice in public services to bring them in line with the experiences and expectations of a consumer society. It offers a fresh and challenging use of popular understandings of the relationships between people and services to argue for a model of publicness based on interdependence, respect and partnership rather than choice.
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À propos de l?auteur
Author/Editor Description: Janet Newman is Senior Lecturer in the School of Public Policy, University of Birmingham. She is co-author of ′The Managerial State′ (with J Clarke, SAGE 97), author of ′Shaping Organisational Cultures in Local Government′ (96), and co-editor of ′Gender, Culture and Organisational Change (with C Itzin, eds, 95).
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Creating Citizen-Consumers : Changing Publics and Changing Public Services
Edité par
SAGE Publications, Limited, 2007
ISBN 10 : 1412921341
ISBN 13 : 9781412921343
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Creating Citizen-Consumers : Changing Publics and Changing Public Services
Edité par
SAGE Publications, Limited, 2007
ISBN 10 : 1412921341
ISBN 13 : 9781412921343
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
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Etat : Very Good. New Ed. Ships from the UK. Used book that is in excellent condition. May show signs of wear or have minor defects. N° de réf. du vendeur GRP97636597
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Creating Citizen-Consumers: Changing Publics and Changing Public Services
Edité par
SAGE Publications Ltd, 2007
ISBN 10 : 1412921341
ISBN 13 : 9781412921343
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Etat : Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. N° de réf. du vendeur Z1-Q-011-03463
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Creating Citizen-Consumers: Changing Publics and Changing Public Services
Edité par
Sage Publications Ltd, 2007
ISBN 10 : 1412921341
ISBN 13 : 9781412921343
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Creating Citizen-Consumers: Changing Publics and Changing Public Services
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SAGE Publications Ltd, 2007
ISBN 10 : 1412921341
ISBN 13 : 9781412921343
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Creating Citizen-Consumers: Changing Publics and Changing Public Services
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SAGE Publications Ltd 2007-01-31, 2007
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Creating Citizen-Consumers
Edité par
Sage Publications|SAGE Publications Ltd, 2007
ISBN 10 : 1412921341
ISBN 13 : 9781412921343
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Etat : New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Explores theoretical, political, policy and practice issues that arise in the shift towards consumerism. This book offers an understanding of the relationships between people and services, and argues for a model based on interdependence, respect, and partne. N° de réf. du vendeur 447580459
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Creating Citizen-Consumers
Edité par
Sage Publications UK Feb 2007, 2007
ISBN 10 : 1412921341
ISBN 13 : 9781412921343
Neuf
Taschenbuch
Vendeur : BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Allemagne
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Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -`This is an illuminating and topical study, which skilfully blends together theoretical and empirical analysis in search of the 'citizen-consumer'. It should become a key text for all with an interest in public service reform and the 'choice' agenda, as well as consumerism and citizenship' - Ruth Lister, Professor of Social Policy, University of LoughboroughPolitical, popular and academic debates have swirled around the notion of the citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms - staff, managers and users of public services - to explore their responses to this turn to consumerism.Creating Citizen-Consumers explores a range of theoretical, political, policy and practice issues that arise in the shift towards consumerism. It draws on recent controversies about choice to examine the tensions of modernising public services to meet the demands of a consumer society. The book offers a fresh and challenging understanding of the relationships between people and services, and argues for a model based on interdependence, respect and partnership rather than choice.This original book makes a distinctive contribution to debates about the future of public services. It will be of interest to those studying social policy, cultural studies, public administration and management across the social sciences, as well as for those working in public services.John Clarke is a Professor of Social Policy at the Open University. Janet Newman is a Professor of Social Policy at the Open University. Nick Smith is a Research Officer in the Personal Social Services Research Unit at the University of Kent. Elizabeth Vidler is a Project Officer in the Faculty of Social Sciences at the Open University. Louise Westmarland is a Lecturer in Criminology at the Open University. 192 pp. Englisch. N° de réf. du vendeur 9781412921343
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Creating Citizen-Consumers : Changing Publics and Changing Public Services
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Taschenbuch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - `This is an illuminating and topical study, which skilfully blends together theoretical and empirical analysis in search of the 'citizen-consumer'. It should become a key text for all with an interest in public service reform and the 'choice' agenda, as well as consumerism and citizenship' - Ruth Lister, Professor of Social Policy, University of LoughboroughPolitical, popular and academic debates have swirled around the notion of the citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms - staff, managers and users of public services - to explore their responses to this turn to consumerism.Creating Citizen-Consumers explores a range of theoretical, political, policy and practice issues that arise in the shift towards consumerism. It draws on recent controversies about choice to examine the tensions of modernising public services to meet the demands of a consumer society. The book offers a fresh and challenging understanding of the relationships between people and services, and argues for a model based on interdependence, respect and partnership rather than choice.This original book makes a distinctive contribution to debates about the future of public services. It will be of interest to those studying social policy, cultural studies, public administration and management across the social sciences, as well as for those working in public services.John Clarke is a Professor of Social Policy at the Open University. Janet Newman is a Professor of Social Policy at the Open University. Nick Smith is a Research Officer in the Personal Social Services Research Unit at the University of Kent. Elizabeth Vidler is a Project Officer in the Faculty of Social Sciences at the Open University. Louise Westmarland is a Lecturer in Criminology at the Open University. N° de réf. du vendeur 9781412921343
Quantité disponible : 1 disponible(s)
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Creating Citizen-Consumers : Changing Publics & Changing Public Services
Edité par
SAGE Publications Ltd, 2007
ISBN 10 : 1412921341
ISBN 13 : 9781412921343
Neuf
Couverture souple
Vendeur : GreatBookPricesUK, Woodford Green, Royaume-Uni
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Etat : New. N° de réf. du vendeur 4847969-n
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