The Six-C process allows educators to take progressively more assertive steps as needed to resolve a conflict, using the least amount of time and energy while preserving relationships.
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William Watson Purkey is professor emeritus of counselor education at the University of North Carolina-Greensboro and co-founder of The International Alliance for Invitational Education(R). A noted author, researcher, speaker, and leader, Purkey has authored nearly 100 articles and more than a dozen books.
John J. Schmidt is professor emeritus of counselor education at East Carolina University, where he chaired the department for fourteen years. Author of more than 50 professional articles and nearly 20 books and manuals, Schmidt is a national certified counselor and a licensed professional counselor in North Carolina.
John M. Novak is professor and former chair of Graduate Studies in Education at Brock University, Canada. An invited keynote speaker on six continents, Novak is the author of numerous articles, book chapters, and ten books and monographs. He is the past president of the Society of Professors of Education.
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