Faculty Development Workbook Module 10: Customer Service in Classroom - Couverture souple

Quantum Integrations

Couverture souple

ISBN 10 : 1418047961 ISBN 13 : 9781418047962

Editeur : Delmar Cengage Learning, 2006

Synopsis

Module 10 discusses the important topic of student retention. It explains the concept of retention and its importance to the student and the school, techniques for meeting student needs, effective communication, considerations in advising students, and strategies in the classroom that can positively affect student retention. The sections included in this module are as follows: section 1: student retention: an overview; section 2: student service is customer service; and section 3: effective communication.

Détails de l'édition

• Éditeur: Delmar Cengage Learning
• Date d'édition: 2006
• Langue: anglais
• ISBN 10: 1418047961
• ISBN 13: 9781418047962
• Reliure: Broché
• Nombre de pages: 160
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible