We've all been told "If you can't say something nice, don't say anything at all." This easy-to-read book provides practical approaches and actual phrases for those times when you need to tactfully clue someone in, deflect the negative comment of a well-meaning friend, or let a co-worker know what he or she is doing drives you crazy - without destroying the relationship. "Sarita's advice helps you navigate the waters of office relationships.” -Ann Mah, Past National President, American Business Women's Association “Sarita Maybin’s skillful combination of positive examples and practical phrases will transform your communication experience” -Les Brown, Motivational Speaker & Best Selling Author, It’s Not Over Until You Win! "Stop wondering what to say and start improving your communication today. Read this book!” -Jim Cathcart, Author, Relationship Selling: How To Get and Keep Customers Past President, National Speakers Association
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Sarita Maybin is an international speaker and communication expert whose audiences have fun learning how to stay positive, constructively confront tough communication challenges and work together better. Sarita's clients include Hewlett Packard, Kaiser Permanente, Los Angeles County, Department of Navy and the University of California among others. During her 20-year speaking career, Sarita has spoken at conferences, companies and campuses in all 50 states, Puerto Rico, Jamaica, Canada, England, Singapore, Hong Kong, Malaysia, Mexico and Iceland. She has also spoken on the prestigious TEDx stage. Sarita is a former university dean of students with a Masters degree in Counseling, a Toastmasters Humorous Speech Contest winner and a past president of the National Speakers Association, San Diego chapter. She has been interviewed by the media about her book “If You Can’t Say Something Nice, What DO You Say?”
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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