Delivering Superior Service: Reshaping the Communications Service Enterprise - Couverture souple

Electronic Data Systems Corporation

 
9781425974152: Delivering Superior Service: Reshaping the Communications Service Enterprise
Couverture souple
ISBN 10 : 1425974155 ISBN 13 : 9781425974152
Editeur : AuthorHouse, 2006

Synopsis

Decades of experience with communications enterprises worldwide are the basis for this compilation of thought-leadership papers by EDS executives who serve the communications industry. The papers address key challenges Communications Service Providers (CSPs) face and recommed initiatives for resolving them. EDS believes CSPs can offer a superior customer experience and build sustained customer loyalty by going to market with products and services more quickly and efficiently. But to do so, CSPs must commit to a transformational journey that will ultimately result in customer satisfaction and revenue growth. This insightful book explains how a CSP can reshape its business model and IT environment to achieve significant business results.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
AuthorHouse
Date d'édition
2006
Langue
anglais
ISBN 10 
1425974155
ISBN 13 
9781425974152
Reliure
Broché
Nombre de pages
244
Coordonnées du fabricant
non disponible
Personne responsable
KreGa Onlinehandel GmbH
4950000000000
info@krega-onlinehandel.de

Birkenweg 31
Brakel
33034
Allemagne

Autres éditions populaires du même titre

9781425974169: Delivering Superior Service: Reshaping the Communications Service Enterprise

Edition présentée

ISBN 10 :  1425974163 ISBN 13 :  9781425974169
Editeur : AuthorHouse, 2006
Couverture rigide