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Action Based Communication: Changing Experience through Language - Couverture souple

Barnow, Renee

 
9781434335630: Action Based Communication: Changing Experience through Language

Synopsis

If you want toincrease the effectiveness of your professional and personal interactions, takea different action. Choose different words. This book demonstrates how you can consciously improve theoutcomes of your conversations and experiences simply by paying attention to theeffects of language and mindfully selecting words thatconnect-not disrupt. What differentiatesAction Based Communication (TM)-ABC from otherwork on communication is how it compares word usage to physical exercise. Thedifference is experienced through exploring the physical aspects of speakingand hearing. ABC reveals key word substitutions that support makingconnections, first with yourself and then with others. The book offers examplesof how the choices you make in short phrases and even single words can make a significantdifference in the way we relate to one another. Without this knowledge and awareness,our word choices can result in disruption-a break in communication-rather thanthe connections we seek. The book describes methods in a simple accessible wayand engages readers in exercises to develop new word choice habits and providesa log for monitoring progress and measuring results across three levels ofcommunication: internal dialogue, written or spoken dialogue, and bodylanguage.ABC is useful in manycircumstances: professional transitions, difficult work situations, professionaldevelopment, negotiations, sales presentations, group discussions of differentopinions, strategic planning sessions, team meetings, customer relations, familydiscussions, personal relationships, and more.The benefits ofAction Based Communication include: improved morale, increased productivity, moreeffective, higher performing teams, reduced stress, fewer sick days, less taskduplication and repetition, and a more positive and friendly environment.

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Biographie de l'auteur

Involved in the formalcommunication business for more than 30 years, Ren¿e Barnow has enjoyed alife-long fascination with language-especially words and the role they play increating connections. She was first published in a local daily newspaper at theyoung age of 8. A few years later, as the literal "new kid on the block," shestarted her own street newsletter. Ever since, Ren¿e's career has evolved froma static level (writing technical, instructional, marketing, and businessmaterials) to working at a highly dynamic level. Now, consulting with andcoaching individuals, teams and facilitating groups-she enjoys the more directconnections that these communications afford.She is thefounder and principal of Rightline (formerly Writeline Unlimited), a companythat provides coaching, consulting, and facilitation services. Ren¿e lives inWashington, DC, and would love to learn about your experiences using Action Based Communication: Changing Experience through Language. Please share them with her at renee@right-line.com..

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