This book reports a breakthrough in the management discipline of planning and controlling the work within the corporation. It has been successfully implemented in several types and sizes of organizations. The name of this new leadership style is "Management-By-Commitment. It is easy to understand, simple to implement within the corporate organizational management team and involves only three pieces of paper and six steps: Step 1: Executives share the annual business plan down from level to level delegating those sections to which a Subordinate organization is assigned to contribute. Step 2: The subordinate organization responds by preparing and submitting performance objectives to their senior manager which tells him exactly how they will achieve what They have been assigned. Step3: The senior manager conducts meaningful dialogue with his subordinate manager. When recommended objectives are understood, agreed upon, and accepted they become performance commitments and are documented on the subordinate's performance plan. Step 4: As work proceeds, the subordinate organization monitors their own performance. Where there is a potential problem identified which may threaten the results desired It is escalated immediately with recommended corrective actions. At this point, the senior manager applies coaching skills and becomes a mentor to his subordinate organization. The subordinate's performance plan is updated allowing both levels of managers to operate in an environment of "no surprises" Step 5: A periodic commitment status report is completed by the department and provided to their senior manager. Step 6: Annually, a performance evaluation is completed by the senior manager on each of his subordinate managers using Their performance plan and status reports as references. This one page evaluation replaces the old subjective "report card" and is totally objective being performance related. This book presents "Manage
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This book reports a breakthrough in the management discipline of planning and controlling the work within the corporation. It has been successfully implemented in several types and sizes of organizations. The name of this new leadership style is "Management-By-Commitment. It is easy to understand, simple to implement within the corporate organizational management team and involves only three pieces of paper and six steps: Step 1: Executives share the annual business plan down from level to level delegating those sections to which a Subordinate organization is assigned to contribute. Step 2: The subordinate organization responds by preparing and submitting performance objectives to their senior manager which tells him exactly how they will achieve what They have been assigned. Step3: The senior manager conducts meaningful dialogue with his subordinate manager. When recommended objectives are understood, agreed upon, and accepted they become performance commitments and are documented on the subordinate's performance plan. Step 4: As work proceeds, the subordinate organization monitors their own performance. Where there is a potential problem identified which may threaten the results desired It is escalated immediately with recommended corrective actions. At this point, the senior manager applies coaching skills and becomes a mentor to his subordinate organization. The subordinate's performance plan is updated allowing both levels of managers to operate in an environment of "no surprises" Step 5: A periodic commitment status report is completed by the department and provided to their senior manager. Step 6: Annually, a performance evaluation is completed by the senior manager on each of his subordinate managers using Their performance plan and status reports as references. This one page evaluation replaces the old subjective "report card" and is totally objective being performance related. This book presents "Manage
David N. Chalk received his B.S. from Brigham Young University, M.S from the University of Southern California, and executive certificate from the Western Management Institute, University of San Diego. His corporate career began in industrial training with Autonetics division of Rockwell corporation. He advanced to division director of training. He then became division training director for the electro-mechanical division of Northrop aircraft. He became involved as a graduate course curriculum writer for the business school of the University of Southern California where he taught courses on campus and in Spain at the invitation of the U.S. Department of State. While in Spain, he was recruited to become corporate training director for Aerojet General Corporation. He later became director of management development for Smith Tool Company. Throughout his industrial training experience he has innovated many new programs including "management -by-commitment" which is the topic of this publication. He created "Arrindell Associates" a training consulting organization from which the M.B.C. concepts were fine tuned into an effective leadership style for planning and controlling corporate effort. It became a program to develop managers at all levels by improving their ability to delegate, communicate, and achieve specific results within their assigned organizations. He is married, has three children, and lives in San Marcos, California where he enjoys teaching and writing and an occasional whack at the golf balls. He may be contacted at 1-760-597-1096.
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