A successful manager inspection program proven to work.
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Will Maguire has over 20 years of experience working in the hospitality industry, from dish-washer to hotel general manager. He has had success at every stage of his career, most notably in the service side of the industry. Will has taken a major national brand hotel from the mid 50% to the top 5% in brand service rankings. His benchmark for success is staff training and providing a service culture based on his number one service rule; Do whatever it takes to make the guest happy.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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Paperback. Etat : new. Paperback. A successful manager inspection program proven to work. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. N° de réf. du vendeur 9781434844569
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