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Synopsis
The latest book from Cengage Learning on A Guide to Computer User Support for Help Desk and Support Specialists, International Edition
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Présentation de l'éditeur
A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 4e, International Edition focuses on key information and skills for user support professionals, including troubleshooting and problem solving, successful communication with clients, determining a client's specific needs, and training end users. For those considering entering the field, alternate career paths for user-support workers are described. This text continues many of the successful features of previous editions, including Tips, On The Web pointers, Check Your Understanding self-tests, discussion questions, hands-on activities, and case projects. With balanced coverage of both people skills and technical skills, this book is an excellent resource for those in or preparing for the technical-support field.
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Edition internationale
A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS 4ED (IE) (PB 2009)
Edition internationaleVendeur : Basi6 International, Irving, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Brand New. New.SoftCover International edition. Different ISBN and Cover image but contents are same as US edition. Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. N° de réf. du vendeur ABEJUNE24-404427
Quantité disponible : 2 disponible(s)
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A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS 4ED (IE) (PB 2009)
Edité par
SP1 CENGAGE LEARNING, 2009
ISBN 10 : 1439042055
ISBN 13 : 9781439042052
Neuf
Couverture souple
Vendeur : UK BOOKS STORE, London, LONDO, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : New. Brand New! Fast Delivery US Edition and ship within 24-48 hours. Deliver by FedEx and Dhl, & Aramex, UPS, & USPS and we do accept APO and PO BOX Addresses. Order can be delivered worldwide within 7-10 days and we do have flat rate for up to 2LB. Extra shipping charges will be requested if the Book weight is more than 5 LB. This Item May be shipped from India, United states & United Kingdom. Depending on your location and availability. N° de réf. du vendeur CBS 9781439042052
Quantité disponible : 2 disponible(s)
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A Guide to Computer User Support for Help Desk and Support Specialists
Edité par
Thomson Learning, 2009
ISBN 10 : 1439042055
ISBN 13 : 9781439042052
Neuf
Couverture souple
Vendeur : Majestic Books, Hounslow, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Etat : New. pp. 592. N° de réf. du vendeur 3450293
Quantité disponible : 1 disponible(s)
Image d'archives
A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS 4ED (IE) (PB 2009)
Edité par
SP1 CENGAGE LEARNING, 2009
ISBN 10 : 1439042055
ISBN 13 : 9781439042052
Neuf
Couverture souple
Vendeur : URW Books Store, CASPER, WY, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Brand New. Brand New! Fast Delivery, Delivery With In 7-10 working Day Only , USA Edition Original Edition. Excellent Quality, Printing In English Language, Quick delivery by FEDEX & DHL. USPS & UPS Act. Our courier service is not available at PO BOX& APO BOX. Ship from India & United States. N° de réf. du vendeur CBSBOOKS22141
Quantité disponible : 2 disponible(s)