The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not senior business managers.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
The book is a step-by-step guide to the process of IT outsourcing. It assumes a standing start, so the history lesson comes first. For example, EDS was doing it 40 years ago. There is a thoughtful debate on the arguments for and against outsourcing before a study of the objectives and how to find and measure your service provider. The main strength of this book is the quality of the case studies and examples. The author comments on real-life situations and creates a sense of inclusion. She has clearly seen many technology projects outsourced in various ways and her comments are from the real world of IT management, not an ivy-clad business school. This is a very useful book for any manager thinking about outsourcing or anyone who wants to improve an existing relationship. The comments on project risk and delivery failures are direct, and ensure the book does not sell outsourcing as a panacea for broken systems. It is an authoritative guide to the process of IT outsourcing and I strongly recommend it. --Mark Kobayashi-Hillary MBCS - 'Computer Bulletin', May 2004 (Book of the month)
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
EUR 28,79 expédition depuis Royaume-Uni vers Etats-Unis
Destinations, frais et délaisEUR 7,63 expédition vers Etats-Unis
Destinations, frais et délaisVendeur : Best Price, Torrance, CA, Etats-Unis
Etat : New. SUPER FAST SHIPPING. N° de réf. du vendeur 9781447111146
Quantité disponible : 2 disponible(s)
Vendeur : Lucky's Textbooks, Dallas, TX, Etats-Unis
Etat : New. N° de réf. du vendeur ABLIING23Mar2411530316129
Quantité disponible : Plus de 20 disponibles
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
Etat : New. In. N° de réf. du vendeur ria9781447111146_new
Quantité disponible : Plus de 20 disponibles
Vendeur : BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Allemagne
Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -The first book to provide practical guidance on how to get the most from an outsourced IS service and written specifically for IS and IT professionals and not senior business managers. 292 pp. Englisch. N° de réf. du vendeur 9781447111146
Quantité disponible : 2 disponible(s)
Vendeur : moluna, Greven, Allemagne
Etat : New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. Combines theoretical and background information with practical advice and guidanceLooks at the whole outsourcing process, from the initial decision to outsource through to managing the relationship on a day-to-day basisCovers both the advan. N° de réf. du vendeur 4183997
Quantité disponible : Plus de 20 disponibles
Vendeur : Books Puddle, New York, NY, Etats-Unis
Etat : New. pp. 292. N° de réf. du vendeur 2658582729
Quantité disponible : 4 disponible(s)
Vendeur : THE SAINT BOOKSTORE, Southport, Royaume-Uni
Paperback / softback. Etat : New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days 506. N° de réf. du vendeur C9781447111146
Quantité disponible : Plus de 20 disponibles
Vendeur : Majestic Books, Hounslow, Royaume-Uni
Etat : New. Print on Demand pp. 292 67:B&W 6.69 x 9.61 in or 244 x 170 mm (Pinched Crown) Perfect Bound on White w/Gloss Lam. N° de réf. du vendeur 51009814
Quantité disponible : 4 disponible(s)
Vendeur : Biblios, Frankfurt am main, HESSE, Allemagne
Etat : New. PRINT ON DEMAND pp. 292. N° de réf. du vendeur 1858582723
Quantité disponible : 4 disponible(s)
Vendeur : buchversandmimpf2000, Emtmannsberg, BAYE, Allemagne
Taschenbuch. Etat : Neu. Neuware -Outsourcing permeates the IT world and has had a profound impact on the work of IS professionals. Nearly all will, at some stage in their careers, work with outsourced services as customer or supplier. Elizabeth Sparrow's insights into the benefits and pitfalls of this complex area will help IS professionals tackle the challenges of outsourcing. Combining relevant background information with practical guidance this book covers the whole outsourcing process, from the initial decision to outsource through to managing the outsourced services on a day-to-day basis.Successful IT Outsourcing considers: The objectives behind outsourcing The selection of a service provider The management and measurement of the performance of outsourced services The role of the outsourcing contract Why outsourcing sometimes fails and how to turn failure into successFeatures and Benefits: Describes the origins of IT outsourcing, and recent developments Examines the way in which an organization might determine whether to outsource and how it can choose a service provider Discusses how to develop effective outsourcing relationships Provides context and advice to assist IS professionals, whose work is being outsourced, as they consider their future careers and the possibility of transferring to a new employerSpringer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg 292 pp. Englisch. N° de réf. du vendeur 9781447111146
Quantité disponible : 2 disponible(s)