Enterprise Service Management (ESM): The art of ESM in the era of AI, blockchain and metaverse - Couverture souple

Haque, Enamul

 
9781447826613: Enterprise Service Management (ESM): The art of ESM in the era of AI, blockchain and metaverse
Couverture souple
ISBN 10 : 1447826612 ISBN 13 : 9781447826613
Editeur : Lulu Press Inc, 2023

Synopsis

Looking to optimise your organisation's service delivery and maximise value creation? Enterprise Service Management (ESM) is the management approach you need. In this comprehensive guide to ESM, you will learn everything you need to know to succeed in the modern digital environment. This book covers everything from the paradigm shift and digital transformation to the ESM framework, operating model, and the latest trends in ESM. You will discover how to establish an ESM operating model, create an ESM strategy, implement ESM OKRs, and more. With practical insights and examples from various departments within an organisation, including IT, finance, and procurement, this book is essential for anyone interested in adopting a service-oriented mindset to achieve ESM success.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Lulu Press Inc
Date d'édition
2023
Langue
anglais
ISBN 10 
1447826612
ISBN 13 
9781447826613
Reliure
Broché
Nombre de pages
184
Coordonnées du fabricant
non disponible
Personne responsable
HACHETTE LIVRE SA
https://www.hachette.fr/

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France