Articles liés à Customer's Advisory: Conceptualization, Definition...

Customer's Advisory: Conceptualization, Definition and Explanation - Couverture souple

Güngör, Mustafa Özgür

 
9781449922979: Customer's Advisory: Conceptualization, Definition and Explanation
Couverture souple
ISBN 10 : 144992297X ISBN 13 : 9781449922979
Editeur : CreateSpace Independent Publishing Platform, 2009

Synopsis

In today's globally competitive market, organizations are in need of cultivating an enhanced customer-centric culture. By strategically using customer feedback, the organizations are able to improve interactions across all possible customer touch points, extend customer relationship and lifetime value through better communication and become able to guide product innovation to match emerging market values and demand, so as to assure long term market existence and profitability. Coping with both consumer market dynamics and changes in competition factors via innovativeness, requires a new perspective to "consumer behavior" to retain advantage from its kinetics thorough understanding of a new approach, namely the "customer's advisory" in the field of marketing. This book is a result of a dissertation thesis focused mainly in customer feedback and involvement for innovative product and service development. The analysis of theories, conceptualization of the new term, "customer's advisory", and the formation of final model to make use of customer's advisory in organizations are presented in detail. The research part of this book has taken place in Turkey, 2008.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Mustafa Özgür Güngör has achieved his PhD. degree in Business Administration (Marketing) from Yeditepe University in Istanbul-Turkey, 2009. Holding a Master's degree from Yeditepe University and Bachelor's degree from Bogaziçi University, he has been working in information and communication technologies industry more than 18 years. He is now working as business development manager in a private sector company in Istanbul-Turkey, where he lives.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
CreateSpace Independent Publishing Platform
Date d'édition
2009
Langue
anglais
ISBN 10 
144992297X
ISBN 13 
9781449922979
Reliure
Broché
Nombre de pages
128
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
https://www.amazon.fr/hz/contact-us

c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy
Luxembourg
L-1855
Luxembourg