Why Things Go Wrong: Deming Philosophy in a Dozen Ten-Minute Sessions - Couverture souple

Fellers, Gary

Couverture souple

ISBN 10 : 1455606014 ISBN 13 : 9781455606016

Editeur : Pelican Publishing Co, 2011

Synopsis

Simplifying complex business practices for application. An expert bridges the gap between learning business practices and implementing them with this compact volume of principles from W. Edwards Deming. The Deming system was the secret to Japan's economic miracle after World War II. Now the ""14 Points for Managers"" and ""7 Deadly Diseases of Management"" are explained without complicated mathematical formulae. Fellers' easy-to-read format makes this imporant resource accessible to everyone. Chapters on interdepartmental coordination and manager-employee relationships explain why some outdated forms of leadership fail and how to replace them with effective frontline management.

A propos du livre

À propos de l'auteur

A quality-management consultant, Dr. Gary Fellers has been presenting the Deming methods to managers and trainees for more than twenty-seven years. His articles on the subject of quality control have appeared in publications ranging from Quality Digest to TAPPI Journal. He also is the author of Creativity for Leaders, published by Pelican.

Détails de l'édition

• Éditeur: Pelican Publishing Co
• Date d'édition: 2011
• Langue: anglais
• ISBN 10: 1455606014
• ISBN 13: 9781455606016
• Reliure: Broché
• Nombre de pages: 127
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible