Business Process Reengineering: A Consolidated Approach to Different Models.- The Need for BPR and its History.- Business Process Reengineering.- Business Process Reengineering Framework and Automation.- Business Process Management (Process Life Cycle, Process Maturity).- Organization Life Cycle and its Relationship with Process Reengineering.- Business Process Modeling.- People Issues with BPR & Change Management.- Change Management Approach in Implementing BPR.- BPR & Malcom Baldrige National Quality Program.- BPR and Automation.- TQM and BPR.- Case Study: Aegon Religare.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.