World Class Performance Through Total Quality: A practical guide to implementation - Couverture souple

Spenley, Paul.

Couverture souple

ISBN 10 : 1461534852 ISBN 13 : 9781461534853

Editeur : Springer, 2011

Synopsis

One Introduction to Total Quality Management (TQM).- 1 - Total Quality Management - worldwide effect.- 2 - The management methodology.- 3 - TQM principles.- Two Implementation of TQM.- 4 - The executive/management role.- 5 - TQM structure and top-down requirements.- 6 - Quality policy.- 7 - Measurement.- 8 - Quality improvement teams.- 9 - Education and training.- 10 - Involvement and commitment.- 11 - Supplier strategy.- 12 - Time to market.- 13 - Organizational design.- 14 - Summary.- Three Tools and Techniques for TQM.

Détails de l'édition

• Éditeur: Springer
• Date d'édition: 2011
• Langue: anglais
• ISBN 10: 1461534852
• ISBN 13: 9781461534853
• Reliure: Taschenbuch
• Coordonnées du fabricant: non disponible
• Personne responsable: CMN Printpool Inh. Mathis Neumann; https://www.also.com/ec/cms5/en_6000/6000/index.jsp; ; Friedrich-Karl-Str. 9; Hamburg; Allemagne