Telesales Coaching: The Ultimate Guide to Helping Your Inside Sales Team Sell Smarter, Sell Better and Sell More! - Couverture souple

Domanski, Jim

 
9781466951792: Telesales Coaching: The Ultimate Guide to Helping Your Inside Sales Team Sell Smarter, Sell Better and Sell More!
Couverture souple
ISBN 10 : 1466951796 ISBN 13 : 9781466951792
Editeur : Trafford, 2012

Synopsis

Are you absolutely satisfied with the sales results of your telesales team? Do you think that your sales could be or should be better? If you're serious about getting the absolute best from your inside sales team and improving their sales results then this book is for you. Written for B2B telephone sales managers, owners and executives, Telesales Coaching is a practical, no-nonsense guide on how to help your sales reps sell smarter, sell better and sell more. There are two fundamental reasons why your telephone sales reps don't sell as much as they could or should. The first reason is that many reps are not very good at selling despite formal (and ongoing) training. Over time, telephone reps dilute the fundamentals, cut corners, get complacent, forget techniques or fail to master the skill sets that will lead to increased sales. The second reason is that the majority of telesales reps do not get the coaching and support that they need to excel at sales. Most telephone sales managers have been taught how to be managers, not coaches. Consequently, telesales reps do not get the proper constructive feedback and encouragement they need to change their selling behavior and improve. Until now. Telesales Coaching provides you with a proven and practical four-step process on how to coach your telephone reps and help them increase their sales. It's extremely effective because it focuses on precisely how to get reps to overcome their natural resistance to change and to modify their behavior on a consistent basis. Easy to learn and easy to apply, the coaching techniques offered are based on common sense principles of learning and development. Here is some of what you'll learn: Why most companies don't coach The six things coaching definitely is not Why you can't coach without clearly defined standards Understanding that telesales is not a numbers game, it's a results game How often you should monitor your reps (the ans

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Are you absolutely satisfied with the sales results of your telesales team? Do you think that your sales could be or should be better? If you're serious about getting the absolute best from your inside sales team and improving their sales results then this book is for you. Written for B2B telephone sales managers, owners and executives, Telesales Coaching is a practical, no-nonsense guide on how to help your sales reps sell smarter, sell better and sell more. There are two fundamental reasons why your telephone sales reps don't sell as much as they could or should. The first reason is that many reps are not very good at selling despite formal (and ongoing) training. Over time, telephone reps dilute the fundamentals, cut corners, get complacent, forget techniques or fail to master the skill sets that will lead to increased sales. The second reason is that the majority of telesales reps do not get the coaching and support that they need to excel at sales. Most telephone sales managers have been taught how to be managers, not coaches. Consequently, telesales reps do not get the proper constructive feedback and encouragement they need to change their selling behavior and improve. Until now. Telesales Coaching provides you with a proven and practical four-step process on how to coach your telephone reps and help them increase their sales. It's extremely effective because it focuses on precisely how to get reps to overcome their natural resistance to change and to modify their behavior on a consistent basis. Easy to learn and easy to apply, the coaching techniques offered are based on common sense principles of learning and development. Here is some of what you'll learn: Why most companies don't coach The six things coaching definitely is not Why you can't coach without clearly defined standards Understanding that telesales is not a numbers game, it's a results game How often you should monitor your reps (the ans

Biographie de l'auteur

JIM DOMANSKI is president of Teleconcepts Consulting which specializes in helping B2B companies use the telephone more effectively to sell and market their products and services. For over twenty years Jim has helped business firms, big and small, increase sales and improve profitability by providing consulting for existing and start up inside sales programs, customized in house sales training, and coaching services for managers and reps. The author of three previous books on telephone selling, he is also an international speaker and has lectured at various colleges, universities and associations. Visit Jim online at: www.teleconceptsconsulting.com And find telephone tips and tactics at: www.telesalesmaster.com

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Trafford
Date d'édition
2012
Langue
anglais
ISBN 10 
1466951796
ISBN 13 
9781466951792
Reliure
Broché
Nombre de pages
202
Coordonnées du fabricant
non disponible
Personne responsable
KreGa Onlinehandel GmbH
4950000000000
info@krega-onlinehandel.de

Birkenweg 31
Brakel
33034
Allemagne

Autres éditions populaires du même titre

9781466951808: Telesales Coaching: The Ultimate Guide to Helping Your Inside Sales Team Sell Smarter, Sell Better and Sell More

Edition présentée

ISBN 10 :  146695180X ISBN 13 :  9781466951808
Editeur : Trafford Publishing, 2012
Couverture rigide