Hospitality Supervision and Leadership Level 3 (Dynamic Learning) - Couverture souple

Paskins, Patricia

Couverture souple

ISBN 10 : 1471847527 ISBN 13 : 9781471847523

Editeur : Hodder Education, 2015

Synopsis

Prepare for assessment and master the skills and knowledge you need to succeed as a hospitality and catering supervisor with this support resource Covering all of the latest mandatory and most popular optional units, with a strong focus on preparation for assessment, this will be an essential resource for anyone working towards the Level 3 NVQ Diploma in Hospitality Supervision and Leadership, whether in college or in the workplace. It also provides support for those completing the Hospitality Supervision and Leadership apprenticeship. - Provides all of the essential knowledge and skills any supervisor working in the hospitality industry will need: from supporting, motivating and developing staff, to customer service skills, problem solving and controlling resources - Develops understanding of the assessment requirements with clear explanations of all criteria - Helps you to build your portfolio, with guidance on suitable evidence and activities that provide assessment opportunities - Prepares you for professional discussions and questioning with knowledge checks at the end of each unit to test your understanding

A propos du livre

About the Author

Professor David Foskett MBE FHCIMA is a best-selling author and Catering Educator of the Year 2004. He is Associate Dean of the London School of Tourism, Hospitality and Leisure at Thames Valley University.

Détails de l'édition

• Éditeur: Hodder Education
• Date d'édition: 2015
• Langue: anglais
• ISBN 10: 1471847527
• ISBN 13: 9781471847523
• Reliure: Paperback
• Nombre de pages: 312
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible