Dealing With Difficult People In A Week: How To Deal With Difficult People In Seven Simple Steps - Couverture souple

Langford-Wood, Naomi; Salter, Brian

 
9781473607781: Dealing With Difficult People In A Week: How To Deal With Difficult People In Seven Simple Steps

Synopsis

Learn in a week, what the experts learn in a lifetime.

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À propos de l?auteur

Naomi Langford-Wood and Brian Salter are business and communication specialists, consultants and speakers on the international conference circuit. Together, they have also co-authored over 16 business books.

À propos de la quatrième de couverture

Dealing with difficult people just got easier
You are just seven steps away from learning to handle difficult people. Imagine knowing what makes people behave in a difficult way and being able to moderate their behaviour. Now you can.

Dealing With Difficult People In A Week is a simple and straightforward guide to handling all sorts of people and behaviours, giving you everything you really need to know in just seven short chapters. From understanding behaviours, to managing conflict, you'll discover how to reduce your stress levels and operate more effectively even around difficult people. You'll also find tips to help you put it all into action.

The fastest way to get the job you want
Whether you choose to read it in a week or in a single sitting, Dealing With Difficult People In A Week is your fastest route to success:

- Sunday: Understanding yourself
- Monday: Different styles of behaviour
- Tuesday: Coping with different problem people
- Wednesday: Managing conflict situations
- Thursday: Basic communication skills and body language
- Friday: How to say no and deal with difficult clients
- Saturday: You're in control now

Learn in a week, remember for a lifetime

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Autres éditions populaires du même titre

9781444158830: Teach Yourself Dealing With Difficult People in a Week

Edition présentée

ISBN 10 :  144415883X ISBN 13 :  9781444158830
Editeur : Teach Yourself, 2012
Couverture souple