KP Inside - 101 Letters to Us at Kaiser Permanente - Couverture souple

Halvorson, George C

Couverture souple

ISBN 10 : 1478113669 ISBN 13 : 9781478113669

Editeur : CreateSpace Independent Publishing Platform, 2012

Synopsis

Since September 27, 2007, George Halvorson has personally written a weekly letter—delivered each Friday to all employees—celebrating achievements, successes, awards, and milestones of Kaiser Permanente. He has not missed a week. Topics have included Kaiser Permanente’s leadership role in slashing HIV-AIDS mortality rates in half, reducing pressure ulcers by 60 percent, preventing the number of broken bones in senior citizens by more than 30 percent—plus achieving recognition for health plan quality and service, electronic health records, research, environmental stewardship, employee diversity, and member satisfaction. These letters provide a unique and personal glimpse inside Kaiser Permanente, an organization that is both learning how to deliver the next generation of care, and teaching the world how to provide the very best patient-focused, electronically connected team care resulting in measurable and continuously improving medical outcomes. These are the exact letters that went to all members of the Kaiser Permanente care teams. Every single letter is a celebration. Enjoy the book. “ This book tells a fascinating story of what it means to be a high-performing organization at the top of its game—week in and week out.” Stephen M. Shortell, PhD Dean, School of Public Health University of California, Berkeley “ The letters are fun to read. They celebrate great achievements. They show what an organization based on a strong patient-centered physician culture, supported by state-of-the-art information technology well used, and by visionary leadership can do to improve health care.” Alain Enthoven, PhD Eccles Professor of Public and Private Management (Emeritus) Knight Management Center Stanford University Graduate School of Business

A propos du livre

À propos de l?auteur

George C. Halvorson was named chairman and chief executive officer of Kaiser Permanente, headquartered in Oakland, California, in March 2002. Kaiser Permanente is the nation’s largest nonprofit health plan and hospital system, serving more than 9 million members and generating nearly $50 billion in annual revenue. George Halvorson has won several awards for his commitment to health technology and for his leadership and achievements in advancing health care quality. The development, implementation, and maintenance of Kaiser Permanente’s information technology infrastructure represent a multi-billion dollar strategic investment that provides comprehensive care coordination and continually improving quality of care and service to members. He is the author of five comprehensive books on the U.S. health care system including Health Care Will Not Reform Itself: A User's Guide to Refocusing and Reforming American Health Care. Mr. Halvorson lends his time and expertise to a number of organizations, including the Institute of Medicine, the American Hospital Association, the Commonwealth Fund, and the New America Foundation. He serves on the boards of the National Committee for Quality Assurance, America’s Health Insurance Plans, and the Alliance of Community Health Plans. Halvorson chairs the International Federation of Health Plans and co-chairs the 2010 Institute for Healthcare Improvement Annual National Forum on Quality Improvement in Health Care. He is the 2012 social media chair for the Global Health Policy Forum. In 2009, he chaired the World Economic Forum’s Health Governors meetings in Davos. Prior to joining Kaiser Permanente, Mr. Halvorson was president and chief executive officer of HealthPartners, headquartered in Minneapolis, for nearly 18 years. With more than 30 years of health care management experience, he has also held several senior management positions with Blue Cross and Blue Shield of Minnesota, and Health Accord International.

Détails de l'édition

• Éditeur: CreateSpace Independent Publishing Platform
• Date d'édition: 2012
• Langue: anglais
• ISBN 10: 1478113669
• ISBN 13: 9781478113669
• Reliure: Broché
• Nombre de pages: 446
• Coordonnées du fabricant: Manufactured by Amazon on behalf of the author; https://www.amazon.fr/hz/contact-us; ; c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy; Luxembourg; L-1855; Luxembourg