Retail Sales & Customer Service Training - Volume 2: Getting Retail Service Right ! - Couverture souple

Santoro, Mr Carlo G

 
9781478251446: Retail Sales & Customer Service Training - Volume 2: Getting Retail Service Right !

Synopsis

Performing Retail Sales & Customer Service will then move on to various sales techniques - outlining why a particular method is used and how this is advantageous in a selling environment – with sections on advanced techniques such as value-add selling and positive pitching. A comprehensive guide to Point of Sale (POS) is also covered. We Discuss; Greetings Discovery Offering the Solution Creating Interest with Features & Benefits Overcoming Objections Closing the Sale Additional Selling Techniques Point of Sale (POS) Phone Calls, Emails & Internet Sales Complaints Handling & Store Security

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Performing Retail Sales & Customer Service will then move on to various sales techniques - outlining why a particular method is used and how this is advantageous in a selling environment – with sections on advanced techniques such as value-add selling and positive pitching. A comprehensive guide to Point of Sale (POS) is also covered. We Discuss; Greetings Discovery Offering the Solution Creating Interest with Features & Benefits Overcoming Objections Closing the Sale Additional Selling Techniques Point of Sale (POS) Phone Calls, Emails & Internet Sales Complaints Handling & Store Security

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.