Great Customer Service: The Definitive Handbook for Today's Successful Businesses - Couverture souple

Nemec, Jalene; Green, Dr. Daryl D.

Couverture souple

ISBN 10 : 1480054704 ISBN 13 : 9781480054707

Editeur : CreateSpace Independent Publishing Platform, 2012

Synopsis

Great Customer Service provides a new framework for businesses that want sustainable success during an unstable economy. This book is important not for just sales people, but for anyone who wants to maintain good relationships with their customers. Business owners, college students, professors, entrepreneurs, nonprofit organizations, and other sales organizations can benefit from this book. Readers can ensure success by following the practical application on concepts outlined in this book in order to satisfy customers' needs or wants. Through this book, many individuals will be able to... - Build a more profitable business - Increase good sustainable customer service - Inspire workers toward greater organizational performance - Learn how to inspire today's demanding customers

A propos du livre

À propos de l'auteur

Jalene Nemec is one of the brightest business thinkers in the world, having both extensive customer service and leadership experience. She holds a Bachelors of Science and a Master's degree in Business Administration. Dr. Daryl D. Green has helped thousands with his lectures, seminars, and columns. He has been noted and quoted in such media organizations as USA Today, Associated Press, American Urban Radio, The Bev Smith Show, BET, The Hallerin Hill Show, and Ebony Magazine.

Détails de l'édition

• Éditeur: CreateSpace Independent Publishing Platform
• Date d'édition: 2012
• Langue: anglais
• ISBN 10: 1480054704
• ISBN 13: 9781480054707
• Reliure: Broché
• Nombre de pages: 148
• Coordonnées du fabricant: Manufactured by Amazon on behalf of the author; https://www.amazon.fr/hz/contact-us; ; c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy; Luxembourg; L-1855; Luxembourg