Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment - Couverture souple

Bones, E. J.

 
9781491273197: Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment
Couverture souple
ISBN 10 : 1491273194 ISBN 13 : 9781491273197
Editeur : CreateSpace Independent Publishing Platform, 2013

Synopsis

In ten easy chapters the author explains how to successfully build a culture of excellent customer service in a retail environment. This book begins with hiring and ends with measuring the results. Learn to keep it simple, focus on what counts, engage your associates and lead the team by example. This book will define the culture and teach you how to deliver it.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

In ten easy chapters the author explains how to successfully build a culture of excellent customer service in a retail environment. This book begins with hiring and ends with measuring the results. Learn to keep it simple, focus on what counts, engage your associates and lead the team by example. This book will define the culture and teach you how to deliver it.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
CreateSpace Independent Publishing Platform
Date d'édition
2013
Langue
anglais
ISBN 10 
1491273194
ISBN 13 
9781491273197
Reliure
Broché
Nombre de pages
116
Coordonnées du fabricant
Buchpark GmbH
https://www.buchpark.de

Krügerweg 1
Trebbin
Brandenburg
14959
Allemagne