What Happened To Customer Service - Couverture souple

Cook, J H

 
9781499540833: What Happened To Customer Service

Synopsis

What Happened to Customer Service is a first hand experience into the world of retail. Customer Service is not what it may seem...neither is the "lack" of Customer Service. This book is written by a 20+ year front line retail employee and manager with insights and stories that may or may not surprise you.

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