Customer Focus: Culture Change Series - Couverture souple

Peal Ph.D., James

 
9781500367657: Customer Focus: Culture Change Series
Couverture souple
ISBN 10 : 1500367656 ISBN 13 : 9781500367657
Editeur : CreateSpace Independent Publishing Platform, 2014

Synopsis

The question is “what is the core business of any corporation?” and the answer is to create different shared value for its customers. The second question is “where does that different shared value get created?” The answer is in the interface between each employee and the employees and the customers. Hence we ask if the employees in that interface create a different shared value, what should the business of leaders, management and each employee be? The answer to that question is to enthuse and encourage employees so that they can create a different shared value… VINEET NAYAR

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Éditeur
CreateSpace Independent Publishing Platform
Date d'édition
2014
Langue
anglais
ISBN 10 
1500367656
ISBN 13 
9781500367657
Reliure
Broché
Numéro d'édition
1
Nombre de pages
58
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
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