Service 101: It's Time to Understand Customer Service - Couverture souple

Bustard, John L

 
9781511962667: Service 101: It's Time to Understand Customer Service
Couverture souple
ISBN 10 : 1511962666 ISBN 13 : 9781511962667
Editeur : CreateSpace Independent Publishing Platform, 2015

Synopsis

The primary audience for this book is students and professionals that do not understand the world of customer service. If you are a student, customer service can be a career, and my intent is to introduce you to that world. If you are in sales, marketing, or product development, you will not have success without good customer service. That success will depend on you partnering with your customer service team, and better understanding the daily tasks and challenges of your service organization. This book is to allow you to learn the world of customer service. Don't wait, we are a service society, yet so few people understand customer service. It's time to understand customer service through "Service 101".

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
CreateSpace Independent Publishing Platform
Date d'édition
2015
Langue
anglais
ISBN 10 
1511962666
ISBN 13 
9781511962667
Reliure
Broché
Nombre de pages
142
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
https://www.amazon.fr/hz/contact-us

c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy
Luxembourg
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Luxembourg