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Customer Service- The Reason Some HBCUs Are Destined To Fail: The Plight To Save Historically Black Colleges and Universities - Couverture souple

Andrus Sr., Dr. Tracy; Francis-Divine, Dr. Teresa; Piper, Dr. Doshie; Scott, Dr. Julian; Burnett-Andrus, Dr. Sonya Latrice; Alaniz, Ms. Heather; Guerrero, Dr. Georgen; Venters, Mr. Vachon

 
9781519522696: Customer Service- The Reason Some HBCUs Are Destined To Fail: The Plight To Save Historically Black Colleges and Universities
Couverture souple
ISBN 10 : 151952269X ISBN 13 : 9781519522696
Editeur : CreateSpace Independent Publishing Platform, 2015

Synopsis

This book takes a critical look at historically black colleges and universities in regards to customer service. This book analyzes what is right and wrong with HBCUs in the 21st century and the paradigm shift being experienced with higher education throughout America. This book is a must read for college administrators, faculty, students and those interested in higher education at HBCUs.

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À propos de l'auteur

Dr. Tracy Andrus is a college administrator and criminologist. Dr. Andrus has attended served as a college administrator for over ten years and is very active in policy reform in higher education through his work with the Council Oh Higher Education Solutions For Adults (CHESA). Dr. Andrus is Married to Dr. Sonya Burnett-Andrus and have three children.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
CreateSpace Independent Publishing Platform
Date d'édition
2015
Langue
anglais
ISBN 10 
151952269X
ISBN 13 
9781519522696
Reliure
Broché
Nombre de pages
158
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
https://www.amazon.fr/hz/contact-us

c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy
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Luxembourg