CCXP Exam Preparation - Couverture souple

Bartlett, Michael G

Couverture souple

ISBN 10 : 1520922817 ISBN 13 : 9781520922812

Editeur : Independently published, 2017

Synopsis

The Certified Customer Experience Professional (CCXP) is one of the most dynamic and exciting new certifications available for customer centric professionals. Michael G. Bartlett is a Customer Experience (CX) professional who holds both the CCXP and PMP certifications and has over 15 years of experience working for customers across multiple sectors including finance, government, space, energy and healthcare. In this book, he distills his knowledge of the CX discipline into 18 easy-to-understand principles which translate directly to the questions in the CCXP exam. He also presents 40 mock questions with detailed explanations to help you get into the correct mindset required to pass on your first attempt.All profits from this book will be paid to a small number of animal charities, shelters and foster networks; all have been personally vetted by the author himself.

Détails de l'édition

• Éditeur: Independently published
• Date d'édition: 2017
• Langue: anglais
• ISBN 10: 1520922817
• ISBN 13: 9781520922812
• Reliure: Broché
• Nombre de pages: 63
• Coordonnées du fabricant: Buchpark GmbH; https://www.buchpark.de; ; Krügerweg 1; Trebbin; Brandenburg; 14959; Allemagne