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The KISS Theory: Handling A Difficult Customer: Keep It Strategically Simple "A simple approach to personal and professional development." - Couverture souple

Finn, Jayne

 
9781522723295: The KISS Theory: Handling A Difficult Customer: Keep It Strategically Simple "A simple approach to personal and professional development."
Couverture souple
ISBN 10 : 1522723293 ISBN 13 : 9781522723295
Editeur : CreateSpace Independent Publishing Platform, 2017

Synopsis

At first glance, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges difficult customers pose and extend these skills to handling difficult people and situations throughout your daily life. By improving the focus of your thoughts and feelings, how you manage stress, and how well you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this book is the first step in a process towards forever changing how you interact with others.

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À propos de l'auteur

Jayne Finn, is the Founder of The KISS Theory., “Keeping It Strategically Simple” a ubiquitous consulting and training company that’s dedicated to providing simple, straightforward, quality affordable professional training materials. The KISS Theory is committed to cultivating both personal and professional growth. More than 600 companies in four countries have made use of over 100 publications, e-books and Internet learning tools to increase their personal and professional growth using these simple approaches. The experience Jayne Finn, has goes back three decades, and involves training, coaching, and teaching. Jayne Finn, is a Certified Facilitator, Adjunct Instructor, and Entrepreneur. She’s worked as a facilitator and consultant with various organizations including start-ups, community colleges and Fortune 100 and 500 companies. She is an advocate of lifelong learning. In her free time, Jayne enjoys long walks on the beach, collecting sea shells and photography. She graduated from North Carolina Wesleyan College with a degree in Accounting and holds Six Sigma Black Belt Certification.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
CreateSpace Independent Publishing Platform
Date d'édition
2017
Langue
anglais
ISBN 10 
1522723293
ISBN 13 
9781522723295
Reliure
Broché
Nombre de pages
104
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
https://www.amazon.fr/hz/contact-us

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