Lights! Camera! Action!: Business Operational Excellence Through the Lens of Live Theatre - Couverture souple

Haine, Marc

 
9781525571923: Lights! Camera! Action!: Business Operational Excellence Through the Lens of Live Theatre
Couverture souple
ISBN 10 : 1525571923 ISBN 13 : 9781525571923
Editeur : FriesenPress, 2020

Synopsis

In theatre, what does it take to put on an award-winning performance each and every night? It takes an unrelenting focus on operational excellence and exceeding the guest's Experience Expectation. It means bringing teams together, unified towards a common goal, with all the resources and support in place. It means being ready for SHOWTIME!

Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre uses the lessons of live theatre to pull back the curtain on underperforming managers, teams, and organizations to deliver real-world, focus-oriented strategies to drive operational excellence.

The framework delves into the foundational to the specific, and outlines practices and philosophies that leaders can script and direct, to ensure they put on show-stopping experiences customers and staff deserve. Are you ready for SHOWTIME?

Imagine a world in which the majority of us put more love and care in being of service. Where people dare to be the exception, everyday.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Marc Haine is a sought-after service specialist, trainer, speaker, facilitator and actor. Marc understands that the minute a guest (customer, client, audience, prospect even employee) comes into contact with your brand, IT'S SHOWTIME!

He knows that from their initial contact, you values, your goals, and your mission will be reflected in everything you do, and more importantly in everything they see, experience and feel. He's on a mission to drive operational excellence by daring people to cultivate a generous attitude and lead with love and kindness first.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
FriesenPress
Date d'édition
2020
Langue
anglais
ISBN 10 
1525571923
ISBN 13 
9781525571923
Reliure
Broché
Nombre de pages
204
Coordonnées du fabricant
non disponible
Personne responsable
non disponible

Autres éditions populaires du même titre

9781525571916: Lights! Camera! Action!: Business Operational Excellence Through the Lens of Live Theatre

Edition présentée

ISBN 10 :  1525571915 ISBN 13 :  9781525571916
Editeur : FriesenPress, 2020
Couverture rigide