Articles liés à Customer What?: The honest and practical guide to customer...

Customer What?: The honest and practical guide to customer experience - Couverture souple

Ian Golding

 
9781527222168: Customer What?: The honest and practical guide to customer experience

Synopsis

Part practice handbook, part novel, part therapy, Customer What? is divided into four sections – each contains an overview of what needs doing; a set of practical activities and approaches to help you do it; and a story or two to illuminate your path

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