This book tries to bring together the important information for a last minute preparation in as low as 60 minutes for a career in Customer Service. In this book you will find the most frequently asked job interview questions for both support center and call center environments. It covers questions related to excellent customer service, respecting the customer's time, customer development, workflows, processes and business needs, customer relations, problem resolution, time management, effective customer service, customers’ expectations, customers inquiries, customer feedback, resolve problems.It has been well written to make it a very quick read. It also covers non-technical,HR and Personnel questions in brief.
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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. N° de réf. du vendeur 00061958664
Quantité disponible : 1 disponible(s)
Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Paperback. Etat : Good. This book tries to bring together the important information for a last minute preparation in as low as 60 minutes for a career in Customer Service. In this book you will find the most frequently asked job interview questions for both support center and call center environments. It covers questions related to excellent customer service, respecting the customer's time, customer development, workflows, processes and business needs, customer relations, problem resolution, time management, effective customer service, customers' expectations, customers inquiries, customer feedback, resolve problems. It has been well written to make it a very quick read. It also covers non-technical, HR and Personnel questions in brief. N° de réf. du vendeur CIN1537719971G
Quantité disponible : 1 disponible(s)
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Etat : As New. Unread book in perfect condition. N° de réf. du vendeur 30312076
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Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Etat : New. N° de réf. du vendeur 30312076-n
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Vendeur : Rarewaves.com USA, London, LONDO, Royaume-Uni
Paperback. Etat : New. N° de réf. du vendeur LU-9781537719979
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Vendeur : California Books, Miami, FL, Etats-Unis
Etat : New. Print on Demand. N° de réf. du vendeur I-9781537719979
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Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
PAP. Etat : New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. N° de réf. du vendeur L0-9781537719979
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Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
Etat : New. In. N° de réf. du vendeur ria9781537719979_new
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Vendeur : PBShop.store US, Wood Dale, IL, Etats-Unis
PAP. Etat : New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. N° de réf. du vendeur L0-9781537719979
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Vendeur : THE SAINT BOOKSTORE, Southport, Royaume-Uni
Paperback / softback. Etat : New. This item is printed on demand. New copy - Usually dispatched within 5-9 working days. N° de réf. du vendeur C9781537719979
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