Luxury is a growing and a highly vibrant industry where industrial dynamics, often-competing commercial drivers and supply chain configurations change rapidly. Luxury has been investigated from a number of standpoints, including branding, marketing and behavioural science. Yet, despite the proliferation of publications dealt with the complexity of luxury management, there is still lack of evidences to generate concrete suggestions, and to support managerial choices pertaining to operational aspects. Given that supply chain and operations management are the backbone for luxury companies to grow and to thrive, it is pivotal to propose novel retail, operations and supply chain management strategies. This book, to this end, aims to encompass some cutting-edge research papers to critically analyse the process of luxury businesses with an attempt to increase the market value. Aiming to meet the visible need of original approaches to luxury retail, operations and supply chain management, this book provides you with the conference proceedings of the forth and fifth edition of the International Workshop on Luxury Retail, Operations and Supply Chain Management organized and hosted by Politecnico di Milano.
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Professor Alessandro Brun holds a Master Degree with distinction in Production and Management Engineering and a PhD on the same subject. Teacher of Quality Management and Luxury Management courses at Politecnico di Milano, is Director of Master in Global Luxury Goods and Services Management. His main research streams are related to Quality Management, Supply Chain Management, Operational Improvements in luxury goods and premium services. He is founder of the Sustainable Luxury Academy and the International Workshop in Luxury Retails, Operations and Supply Chain Management.
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