Customer Centricity & Globalisation: Project Management: Manufacturing & It Services - Couverture rigide

Sekar, Chandra

 
9781543709537: Customer Centricity & Globalisation: Project Management: Manufacturing & It Services

Synopsis

The book gives exclusive chapter titled -Ten Commandments of Customer centricity. The book is all about addressing customer satisfaction. Managing the transition from customer satisfaction to customer delight. Making sure customers are Happy and continuously using feedback from customers to improvise products in relation to competition's products. The book lays equal emphasis on both Manufacturing & IT services. Agile & scrum practices as applied to managing Global IT projects & the impact on global business & emerging best practices are dealt . Challenges of employee attrition in IT projects, their impact on Projects & methods to address them are explained.

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Autres éditions populaires du même titre

9781543709520: CUSTOMER CENTRICITY & GLOBALISATION: PROJECT MANAGEMENT: MANUFACTURING & IT SERVICES

Edition présentée

ISBN 10 :  1543709524 ISBN 13 :  9781543709520
Editeur : Partridge Publishing India, 2024
Couverture souple