At Your Service: Taking the Next Step in Guest Services - Couverture rigide

Castro, Audley

Couverture rigide

ISBN 10 : 1546248129 ISBN 13 : 9781546248125

Editeur : AuthorHouse, 2018

Synopsis

We live in a service-oriented generation where people increasingly demand excellence in service. To keep up with this demand, thriving organizations from all professional sectors spend lavishly on training and developing their front-end teams to deliver positive first impressions. For example, Walt Disney World, the multibillion-dollar company, prides itself on its 70% customer return rate. The church's value should also be to reach, serve, and keep lives for the kingdom of God. Whether you are a pastor concerned about the growth of your congregation and the flourishing of people's lives; a business owner looking for an innovative approach for caring for your clients, or an individual hoping to find practical ways to sharpen your customer service skills, "At Your Service: Taking the Next Step in Guest Services" is an ideal tool for you. includes questions for reflection and supplementary training resources for additional study.

A propos du livre

À propos de l'auteur

AUDLEY CASTRO is an internationally recognized pastor, author, and conference speaker. He travels extensively, empowering believers to maximize their gifts and to become visibly active within their local church. Castro has taught in several colleges, seminaries and serves on various branding organizations.

Détails de l'édition

• Éditeur: AuthorHouse
• Date d'édition: 2018
• Langue: anglais
• ISBN 10: 1546248129
• ISBN 13: 9781546248125
• Reliure: Relié
• Nombre de pages: 108
• Coordonnées du fabricant: non disponible
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