Etat : Good. 0th Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N� de r�f. du vendeur 1405896-6

Contacter le vendeur

Acheter D'occasion

EUR 7,26

Livraison gratuite
Exp�dition nationale�: Etats-Unis

Quantit� disponible : 1 disponible(s)

Ajouter au panier

Image d'archives

Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers-Revised Edition

Cava, Roberta

Edit� par Key Porter Books, 2004

ISBN 10 : 1552635740 ISBN 13 : 9781552635742

Neuf Couverture souple

Vendeur : Mad Hatter, West Kelowna, BC, Canada

�valuation du vendeur 4 sur 5 �toiles

Etat : New. Revised Edition-Tight, clean and unmarked-" Proven strategies for handling stressful situations calmly and professionally. Difficult people are the ones who: Make us lose our cool Force us to do things we don't want to do Prevent us from doing what we want or need to do Use coercion or manipulation to get their way Make us feel guilty if we don't "go along" Make us feel anxious, upset, frustrated, depressed, jealous, inferior or defeated Make us do their share of the work. A difficult person, in short, is someone who creates difficulties for others. Dealing with Difficult People is the revised and updated edition of the international bestseller, updated to reflect recent changes in the workplace and designed to benefit anyone who has ever had to deal with angry, rude, impatient, or aggressive people. Roberta Cava draws on years of human resources experience as she: Explores the root causes of communication problems Reviews specific situations, such as workplace bullying Explains the reasons behind common personality conflicts Provides suggestions for alleviating problems Suggests ways to improve people skills. Dealing with Difficult People offers proven techniques for working better with others, reducing stress and anxiety, and increasing confidence and enthusiasm in all professional relationships.". N� de r�f. du vendeur 16622

Contacter le vendeur

Acheter neuf

EUR 18,47

Exp�dition �EUR 18,86
Exp�dition depuis Canada vers Etats-Unis

Quantit� disponible : 1 disponible(s)

Ajouter au panier

Articles li�s � Dealing with Difficult People: How to Deal with Nasty...

Dealing with Difficult People: How to Deal with Nasty Customers, Demanding Bosses and Annoying Co-Workers - Couverture souple

R�sultats de recherche pour Dealing with Difficult People: How to Deal with Nasty...