Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict - Couverture rigide

Ury, William; Brett, Jeanne M.; Goldberg, Stephen B.

 
9781555421250: Getting Disputes Resolved: Designing Systems to Cut the Costs of Conflict
Couverture rigide
ISBN 10 : 1555421253 ISBN 13 : 9781555421250
Editeur : Jossey-Bass Inc.,U.S., 1988

Synopsis

The renowned mediator William Ury and his coauthors offer tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. They explain how to diagnose and correct problems in an existing system as well as create and implement a new system where one does not exist. This four-phase process for working with disputants includes specific advice on involving the parties in diagnosing current problems, designing the system, and overcoming opposition to change.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Build Conflict Control Into Your Organization

Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four–phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win–win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise.

Quatrième de couverture

The renowned mediator William Ury and his coauthors offer tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. They explain how to diagnose and correct problems in an existing system as well as create and implement a new system where one does not exist. This four–phase process for working with disputants includes specific advice on involving the parties in diagnosing current problems, designing the system, and overcoming opposition to change.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Jossey-Bass Inc.,U.S.
Date d'édition
1988
Langue
anglais
ISBN 10 
1555421253
ISBN 13 
9781555421250
Reliure
Relié
Numéro d'édition
1
Nombre de pages
232
Coordonnées du fabricant
non disponible
Personne responsable
non disponible