From Training to Performance in the 21st Century is a series sponsored by the National Society for Performance and Instruction (NSPI), which provides valuable how-to resources to help trainers, human resource professionals, and human performance technologists improve performance in the workplace. This book is part of the first three-volume set, "Designing the Work Environment for Optimum Performance," which shows how to "fix the workplace, not the worker. " The set provides hands-on tools to help create work environments that support human performance. Draws on research in environmental psychology, cognitive psychology, workplace design, and organizational behavior to offer detailed guidelines and methods for determining how design problems may interfere with performance. Through real-life examples and a comprehensive case study. Explains how to implement, evaluate, and monitor a typical work environment--performance intervention. Provides hands-on, reusable worksheets, checklists, and survey and cost-estimate forms for reducing or eliminating performance-related problems due to inadequate workspace.
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PHYL SMITH is an interior designer and founder of Working Spaces, a San Francisco-based firm that focuses on using the design process to support and enhance human performance. LYNN KEARNY is a consultant specializing in solving human performance problems through workplace improvement and training. Kearny was co-winner of the 1989 National Society for Performance and Instruction's Outstanding Instructional Product Award.
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