Groupware, Workflow Management: Reengineering the Enterprise With Collaborative Software - Couverture souple

Chaffey, Dave

Couverture souple

ISBN 10 : 1555581846 ISBN 13 : 9781555581848

Editeur : Digital Press, 1998

Synopsis

This comprehensive guide for system developers, IT managers and consultants focuses on how intranets, groupware and work flow technologies can be used to improve the efficiency of their organizations. The focus is on how to use these tools to support organization transformation through business process reengineering, continuous improvement or TQM programs. It gives practical guidelines for evaluating where these tools can be best used, selecting the right tool and managing the stages of process analysis, design and implementation. These stages are illustrated by a case study of typical company applications. This book goes beyond a description of the available groupware and workflow systems to explain how the development and deployment of these systems can be managed to make sure the potential is delivered. Background: Groupware started as simple messaging applications such as email and conferencing and has evolved into more complex task and document management. Groupware and workflow tools are becomng widely available for use on intranets.

A propos du livre

À propos de l'auteur

A leading internet marketing consultant, trainer and author. Recognised by the CIM as one of 50 gurus who have shaped the future of marketing, Dave is an examiner on the CIM e-Marketing Award and course director for CIM e-marketing workshops since 1997. He is the managing director of Marketing Insights Limited and also lectures in e-business at the Universities of Cranfield, Leeds and Warwick.

Détails de l'édition

• Éditeur: Digital Press
• Date d'édition: 1998
• Langue: anglais
• ISBN 10: 1555581846
• ISBN 13: 9781555581848
• Reliure: Broché
• Nombre de pages: 280
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible