Communicating Professionally: A How-To-Do-It Manual for Library Applications - Couverture souple

Couverture souple

ISBN 10 : 1555703402 ISBN 13 : 9781555703400

Editeur : Association of College & Research Libraries, 2006

Synopsis

Finally! An updated and expanded version of the training guide Booklist called "One of the most valuable professional publications to come off the presses in a long time." Completely revised to better serve the verbal and written communication needs of the modern library, this new edition covers all types of communication including: public speaking; conducting interviews; leading group discussions, workshops and conferences; designing newsletters, handouts and brochures; creating press releases and public service announcements; and writing memos, letters, and formal reports. This new edition includes expanded sections on mastering individual skills and sensitivity to cultural, ethnic, and linguistic issues, as well as whole new sections on communicating with new technology - voice mail and e-mail; practicing Netiquette; Web pages; teleconferencing and videoconferencing; and using presentation software. Practical tips and skills training exercises, examples of common library situations, interesting research facts, a special section on support staff, and references to other sources round out this practical guide. Helpful for library staff, volunteers, information and referral counselors or staff trainers, this guide is a must-have for anyone who wants to improve communication skills.

Détails de l'édition

• Éditeur: Association of College & Research Libraries
• Date d'édition: 2006
• Langue: anglais
• ISBN 10: 1555703402
• ISBN 13: 9781555703400
• Reliure: Broché
• Numéro d'édition: 2
• Nombre de pages: 342
• Éditeur: Ross Catherine Sheldrick, Dewdney Patricia
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible