The Virtual Reference Experience: Integrating Theory Into Practice - Couverture souple

Couverture souple

ISBN 10 : 155570512X ISBN 13 : 9781555705121

Editeur : Association of College & Research Libraries, 2004

Synopsis

Virtual reference - today's fastest-expanding library service - raises many complex policy and implementation questions. Unfortunately, this service is in an early stage and experiences are limited. This groundbreaking volume combines the most current thinking and theory from experts and relates it to real-world virtual reference projects, studies, and findings from libraries across the nation. Patrons of Digital Reference Services, Digital Reference Librarians, Digital Reference Services and Policies, and The Broader Context of Digital Reference - to highlight the users, staff, services, as well as societal, legal, and political environments within which digital reference services exist. Conference, the nation's premier event for digital reference practitioners, that have been developed, updated, and refined for inclusion here. They cover design, operation, and marketing of services; user perceptions; training; personal interaction; policies; best practices and guidelines; user surveillance and privacy; and much more. Reference librarians, administrators, and information professionals will find these innovative ideas and practical experiences from the cutting-edge of virtual reference invaluable.

Détails de l'édition

• Éditeur: Association of College & Research Libraries
• Date d'édition: 2004
• Langue: anglais
• ISBN 10: 155570512X
• ISBN 13: 9781555705121
• Reliure: Broché
• Nombre de pages: 275
• Éditeur: Lankes R. David, Janes Joseph, Smith Linda C., Finneran Christina M.
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible