Implementing Virtual Reference Services - Couverture souple

Couverture souple

ISBN 10 : 1555708994 ISBN 13 : 9781555708993

Editeur : Association of College & Research Libraries, 2013

Synopsis

Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years' experience as a reference librarian working through the development of virtual reference and the integration of new tools and technologies into the industry, Thomsett-Scott lays out how libraries are using vendor services such as LibraryH3lp, LibAnswers, and Text a Librarian, as well as free tools like Twitter and Google Voice for their reference needs. Practitioners offer details on virtual reference services such as Twitter Search, instant messaging services such as Google Voice and Chat, and collaborative services such as My Info Quest.

A propos du livre

À propos de l'auteur

Beth Thomsett-Scott is currently the engineering librarian at the University of North Texas Libraries, USA. In her previous role as reference unit manager, Thomsett-Scott assisted with establishing the libraries Meebo service, as well as their chat and text messaging services. She has been with the UNT Libraries for ten years with previous positions held at the University of Guelph and University of Western Ontario Libraries.

Détails de l'édition

• Éditeur: Association of College & Research Libraries
• Date d'édition: 2013
• Langue: anglais
• ISBN 10: 1555708994
• ISBN 13: 9781555708993
• Reliure: Broché
• Nombre de pages: 168
• Éditeur: Thomsett-Scott Beth
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible