Close to the Customer: 25 Management Tips from the Other Side of the Counter - Couverture rigide

Donnelly, James H.

 
9781556235696: Close to the Customer: 25 Management Tips from the Other Side of the Counter

Synopsis

Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Autres éditions populaires du même titre

9780786310043: 25 Management Lessons from the Customer's Side of the Counter

Edition présentée

ISBN 10 :  0786310049 ISBN 13 :  9780786310043
Editeur : Irwin Professional Publishing, 1996
Couverture souple